Contact information
Contact Information
We’re here to help. If you have any questions about your order, our products, shipping, returns, or anything else, please don’t hesitate to contact us.
Customer Support
Email: noamc2017@gmail.com
We aim to respond to all inquiries within 24–48 business hours.
Before Contacting Us
To help us assist you as quickly as possible, please include:
- Your full name
- Your order number
- The email address used to place your order
- A brief description of your question or issue
If your inquiry relates to a damaged or incorrect item, please include clear photos of the product and its packaging.
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM (Eastern Time)
Support requests submitted outside of business hours or on weekends and holidays will be answered as soon as possible on the next business day.
Thank you for shopping with MagMat. We appreciate your business and look forward to assisting you.